Terms of Service

Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and VALISOLUTION (“VALISOLUTION,” “we,” “us,” or “our”) governing your use of the VALISOLUTION website at valisolution.com and the VALISOLUTION software application (the “Application”).

Your acceptance of these Terms occurs when you:

• Complete a purchase of the Application through our website;
• Download, install, or run the Application;
• Access or use any part of the VALISOLUTION website; or
• Click any “I agree,” “Accept,” or “Purchase” button on this website.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Definitions

• "Application": The VALISOLUTION software application, including all associated files, documentation, updates, and related materials delivered upon purchase.
• "Website": The VALISOLUTION website located at valisolution.com.
• "License": The non-exclusive, non-transferable right to use the Application granted to you upon purchase.
• "Customer Data": Any data, content, or information you input into, process through, or generate using the Application, including database credentials, query results, validation outputs, and reports.
• "Support Period": The duration of email support included with your purchased application (1 month).
• "Effective Date": The date on which your purchase is confirmed by our payment processor.

License Grant

Subject to your payment of the applicable purchase price and your ongoing compliance with these Terms, VALISOLUTION grants you a limited, non-exclusive, non-transferable, non-sublicensable license to:

• Install and use the Application on machines or servers within your organization for your internal business purposes.
• Make a reasonable number of backup copies of the Application for disaster recovery purposes.

This license does not include the right to:

• Sell, resell, sublicense, distribute, rent, lease, or lend the Application to any third party.
• Use the Application to build or offer a competing product or service.
• Modify, adapt, translate, reverse engineer, decompile, disassemble, or derive source code from the Application except to the extent permitted by applicable law.
• Remove or alter any proprietary notices, labels, or marks on the Application.
• Transfer your license to another individual or entity without our prior written consent.

Permitted & Prohibited Use

Permitted use: You may use the Application for your internal data quality validation, data migration testing, ETL/ELT pipeline QA, source-to-target comparison, and related data engineering workflows within your organization.

You agree not to use the Application to:

• Access or query databases, systems, or data that you are not authorized to access.
• Circumvent, disable, or interfere with security features of any database system.
• Violate any applicable local, state, national, or international law or regulation, including data protection laws such as GDPR or CCPA.
• Process, store, or validate personal data in a manner that violates the privacy rights of individuals.
• Engage in any activity that could damage, disable, or impair VALISOLUTION’s infrastructure or reputation.
• Use the Application in any way that could expose VALISOLUTION to legal liability.

Purchases & Payments

All purchases of the Application are processed through our authorized payment processors: Stripe and PayPal. By completing a purchase, you agree to the terms and conditions of the applicable payment processor.

• Prices are displayed in US Dollars (USD) and are exclusive of any applicable taxes unless otherwise stated.
• You are responsible for any taxes, duties, or levies applicable to your purchase in your jurisdiction.
• VALISOLUTION does not store, access, or process your payment card details. All payment data is handled directly and securely by Stripe or PayPal.
• A purchase receipt and invoice will be automatically sent to the email address you provide at checkout.
• Your license is activated upon confirmation of payment by our payment processor.

Refund Policy

Because the Application is a downloadable digital software product, all sales are final. Once the Application has been downloaded or accessed, it cannot be returned.

We do not offer refunds for:

• Change of mind after purchase
• Misunderstanding of features clearly described on the website
• Incompatibility with your environment if requirements were not verified prior to purchase

However, in limited cases, we may issue a refund at our sole discretion if:

• The product is proven to have a critical technical issue that prevents core functionality
• Our support team is unable to resolve the issue within a reasonable timeframe

To request support, contact us at valisolution@gmail.com with full details of your issue.

By purchasing the Application, you acknowledge and agree to this refund policy.

Delivery of the Application

Upon successful payment, the Application will be made available for download via:

• A download link provided on the post-purchase confirmation page; and/or
• A download link included in your automated purchase receipt email.

You are responsible for downloading the Application promptly and storing the downloaded files securely. If you experience issues with your download, contact us at valisolution@gmail.com within 14 days of purchase and we will assist you.

Support & Updates

Your purchase includes email support for the duration of your application’s Support Period:

• Support — 1 month of email support from the Effective Date.

Support is provided via email at valisolution@gmail.com during business hours (Monday–Friday, excluding US public holidays). We aim to respond to all support requests within 3 business days.

What support covers:

• Help installing and configuring the Application in your environment.
• Guidance on connecting the Application to your database systems.
• Assistance with understanding Application features and workflows.

What support does not cover:

• Configuration or troubleshooting of your database servers, network, or operating system.
• Data migration consulting or data engineering services beyond Application usage guidance.
• Custom feature development not included in the Application.
• Support after the Support Period has expired (unless a new plan is purchased).

Updates: Bug fixes and minor updates to the Application are provided at no charge during the support period. Major version releases may be offered at a discounted upgrade price. VALISOLUTION does not guarantee any specific update timeline or roadmap.

Self-Hosted Deployment

The VALISOLUTION Application is a self-hosted software tool. It is designed to run entirely within your own infrastructure — on your local machine, your company’s servers, or your private network.

As a self-hosted application, you are responsible for:

• Providing a suitable hosting environment (compatible operating system, Python version, and dependencies as specified in the installation documentation).
• Installing and maintaining the required software dependencies (as listed in requirements.txt).
• Securing your hosting environment against unauthorized access.
• Maintaining the availability, performance, and integrity of your hosting environment.
• Ensuring compatibility of the Application with your specific database versions and configurations.
• Backing up your local Application data (SQLite database, configuration files, and generated reports).

VALISOLUTION has no obligation to provide hosting infrastructure, cloud services, or managed deployment. The Application is delivered as a software package for you to deploy and manage independently.

No Data Collection by VALISOLUTION

Because the Application is self-hosted on your own infrastructure, VALISOLUTION has no access to your Customer Data at any time.

All Customer Data is stored locally in a SQLite database file on your machine or server. This file is never transmitted to VALISOLUTION or any third party by the Application.

You acknowledge and agree that:

• You are the sole data controller for all Customer Data processed through the Application.
• VALISOLUTION is not a data processor under GDPR, CCPA, or any equivalent regulation with respect to Customer Data.
• You are responsible for complying with all applicable data protection and privacy laws governing your use of the Application.
• You are responsible for the security of your Customer Data within your own environment.

Disclaimer of Warranties

VALISOLUTION expressly disclaims all warranties including but not limited to:

• Any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.
• Any warranty that the Application will operate error-free, uninterrupted, or free from defects or bugs at any time.
• Any warranty regarding the accuracy, completeness, or reliability of validation results produced by the Application.
• Any warranty that the Application will be compatible with your specific hardware, operating system, database software versions, network environment, or third-party software.
• Any warranty that defects or reported issues will be corrected within any specific timeframe.
• Any warranty that the Application will meet your specific business requirements.

You use the Application entirely at your own risk. You are solely responsible for determining whether the Application is suitable for your intended use.

Limitation of Liability

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if VALISOLUTION has been advised of the possibility of such damages. Without limiting the foregoing, VALISOLUTION is not liable for:

• Loss of profits, revenue, business, data, or goodwill.
• Business interruption or downtime caused by use or inability to use the Application.
• Incorrect, incomplete, or misleading validation or comparison results produced by the Application.
• Data loss, data corruption, or database errors caused by or related to use of the Application.
• Business decisions made based on Application output.
• Costs of substitute goods, services, software, or technology.
• Unauthorized access to or security breaches of your installation environment.
• Incompatibility between the Application and your database systems, drivers, or environment.
• Any reliance on validation, comparison, or analysis results generated by the Application.

In all cases, VALISOLUTION’s total aggregate liability to you for any and all claims shall not exceed the total amount paid by you to VALISOLUTION for the Application in the twelve (12) months preceding the claim, whichever is greater.

Some jurisdictions do not permit exclusion of implied warranties or limitation of incidental/consequential damages. In such jurisdictions, the above disclaimers and limitations apply to the maximum extent permitted by law.

Software Defects & Known Risks

By purchasing and using the Application, you acknowledge and accept the following:

• Bugs & defects: The Application may contain bugs, errors, defects, or unexpected behaviors. No software is perfect, and VALISOLUTION does not warrant that the Application is defect-free.
• Result accuracy: Validation and comparison results may be inaccurate, incomplete, or incorrect due to bugs, data edge cases, encoding differences, database-specific behavior, or environmental factors beyond our control.
• Compatibility limitations: The Application may not function correctly with all versions of supported database engines (SQL Server, Oracle, MySQL, PostgreSQL, Snowflake), all Python versions, operating systems, or hardware configurations.
• Database connectivity issues: Authentication failures, timeouts, driver incompatibilities, network errors, or database configuration issues are outside VALISOLUTION’s control and are not grounds for warranty claims or refunds.
• Not a sole validation mechanism: The Application should not be used as the only validation method for critical data releases, production cutovers, or compliance requirements without independent verification.
• User responsibility: VALISOLUTION is a tool to support your validation workflow. Final responsibility for data accuracy, release decisions, and validation sign-offs remains with you.

Intellectual Property

The Application, including all source code, object code, algorithms, user interface designs, documentation, trade names, trademarks, and all other components, is the exclusive intellectual property of VALISOLUTION and is protected by applicable copyright, trademark, trade secret, and other intellectual property laws.

These Terms do not transfer any intellectual property rights to you. You receive only the limited license described in Section 03. All rights not expressly granted are reserved by VALISOLUTION.

You agree not to:

• Claim ownership of the Application or any portion thereof.
• Use the VALISOLUTION name, logo, or trademarks without our prior written consent.
• Copy, reproduce, or distribute the Application or its documentation to third parties.
• Use the Application’s design, workflows, or architecture to build a competing product.

Indemnification

You agree to indemnify, defend, and hold harmless VALISOLUTION and its owners, developers, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your purchase, download, installation, or use of the Application.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any third-party rights, including intellectual property rights or privacy rights.
• Any Customer Data you process through the Application, including any violation of data protection laws.
• Your use of the Application to access databases or data without proper authorization.
• Any decisions made based on validation results produced by the Application.

Termination

These Terms remain in effect until terminated. VALISOLUTION may terminate your license immediately and without notice if you:

• Materially breach any provision of these Terms and fail to cure the breach within 10 days of written notice.
• Attempt to reverse engineer, decompile, or redistribute the Application in violation of Section 03.
• Use the Application in a manner that could expose VALISOLUTION to legal liability.

VALISOLUTION may also suspend or terminate access at its sole discretion, with or without cause, where necessary to protect its legal, technical, or business interests.

Upon termination:

• All license rights granted to you immediately cease.
• You must stop using the Application and delete all copies in your possession.
• Provisions of these Terms that by their nature should survive termination (including Sections 11, 12, 14, and 15) will survive.

You may terminate your license at any time by ceasing use of the Application and deleting all copies. Termination does not entitle you to a refund except as provided in our Refund Policy in Section 06.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or your use of the Application will be handled as follows:

• Informal resolution first: Before filing any formal claim, you agree to contact VALISOLUTION at valisolution@gmail.com and make a good-faith effort to resolve the dispute informally. We will do the same.
• Binding arbitration: If informal resolution is not successful after 30 days, disputes will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English in the State of Florida.
• Class action waiver: All dispute proceedings must be conducted on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Equitable relief: Notwithstanding the above, VALISOLUTION may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions of these Terms will continue in full force and effect.

The failure of VALISOLUTION to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Changes to These Terms

VALISOLUTION reserves the right to modify these Terms at any time. When we make changes, we will:

• Update the “Last updated” date at the top of this page.
• Post the revised Terms on this page.
• For material changes, notify active customers by email where reasonably practicable.

Your continued use of the Application or this website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Application.

We encourage you to review these Terms periodically. The most current version will always be available at valisolution.com/terms.html.

Contact

If you have any questions about these Terms of Service, please contact us:

• Email: valisolution@gmail.com
• Website: valisolution.com

We aim to respond to all legal and contractual inquiries within 5 business days.

No Professional Advice

The Application is provided for technical and informational purposes only.

It does not constitute legal, financial, compliance, or professional advice of any kind. Any decisions you make based on the Application’s output, including data validation, reconciliation, or reporting results, are made at your own risk.

You are solely responsible for independently verifying all results before relying on them in any production, business, or compliance context.